Privacy Policy
At Aurora by Claire, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
By using our services, you agree to the practices described in this policy.
Information We Collect
When you place an order, create an account, or interact with our website, we may collect the following personal information:
-
Full name
-
Shipping and billing address
-
Email address
-
Phone number
-
Payment information (processed securely via third-party providers)
-
IP address and device information
-
Website activity and browsing behavior
We only collect information that is necessary to provide our services and improve your shopping experience.
How We Use Your Information
Your personal data is used for the following purposes:
-
Processing and fulfilling orders
-
Providing customer support
-
Sending order updates and relevant service communications
-
Improving our website and services
-
Preventing fraud and ensuring platform security
-
Marketing communications (only when consent is given)
Sharing Information With Third Parties
We only share your information with trusted third parties when necessary to operate our business, including:
-
Payment processors
-
Shipping and logistics partners (such as Canada Post)
-
Website and analytics providers
These partners are required to handle your data responsibly and in accordance with privacy regulations. We never sell your personal information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
Cookies
Our website uses cookies to enhance functionality, analyze traffic, and support marketing activities. Cookies help us understand how visitors interact with our store so we can improve performance and user experience.
You may manage or disable cookies through your browser settings at any time.
Your Rights
You have the right to:
-
Access your personal data
-
Request corrections or deletion
-
Object to certain data processing
-
Request data portability
To exercise any of these rights, please contact us at:
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Aurora by Claire
Email: info@aurorabyclaire.com