Shipping & Delivery Policy
At Aurora by Claire, we strive to deliver every order as smoothly and accurately as possible. Below you’ll find all important information regarding our shipping and delivery process.
Processing Time
All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Estimated Delivery Time
The average delivery time is 3–7 business days, depending on your location.
Please note that delivery times are estimates and may vary during peak periods, holidays, or due to customs procedures beyond our control.
Shipping Method & Origin
All orders are shipped directly from our international suppliers.
Because items are shipped internationally, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Shipping Costs
Shipping fees are displayed at checkout and are calculated based on:
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Destination
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Package weight
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Selected shipping method
Any applicable shipping costs will be clearly shown before completing your purchase.
Shipping Responsibility
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Once tracking confirms delivery to the provided address, Aurora by Claire is not responsible for lost or stolen packages.
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Customers are responsible for providing accurate shipping information at checkout.
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Address changes or corrections must be requested within 24 hours of placing the order.
Contact
If you have any questions regarding shipping or delivery, please contact us at: